Things you should know

When you sign up to be a member of Spark Neighbourhood you agree to the Spark Neighbourhood Terms and Conditions and to the Spark Privacy Policy. Please read them carefully.

Our trusted service provider, One Picture, runs and manages Spark Neighbourhood on our behalf. They will send you the surveys, invite you to take part in interviews and manage the member rewards. If you have any questions about any of these projects, your membership of Spark Neighbourhood or you would like to access or correct your personal information that is held by One Picture, please contact One Picture by emailing them at

Spark uses the information you provide in these surveys to help us improve Spark products and services. Please note that when we are interpreting your survey answers, we may combine them with information from your Spark account to help us make informed improvements to our products and service.